Terms of Service

Below are our Terms of Service

Terms Of Services

  • Services: We offer residential and commercial cleaning, including general, deep, move-in/out, and office cleaning. Add-ons like carpet or window cleaning are available upon request.
  • Bookings & Cancellations: Appointments must be made at least 24 hours in advance. Cancellations within 24 hours may incur a fee.
  • Payments: Full payment is due after service. We accept cash, bank transfers, and online payments. Late payments may incur a fee.
  • Access & Safety: Clients must ensure safe access to the premises. We reserve the right to refuse service in unsafe or unsanitary conditions.
  • Satisfaction: Not satisfied? Contact us within 24 hours and we'll fix the issue at no extra cost.
  • Liability: We are not liable for pre-existing damage. Any damage caused during service must be reported within 24 hours.
  • Privacy: Client information is kept confidential and secure.
  • Updates: Terms may change and will be updated on this page.
  • Questions? Contact us at Kayzsparkleclean@gmail.com or +44 7728 607745.